This Privacy Policy explains how Paper Pixel handles personal data when you use the website, request a print consultation, upload files, place an order, or communicate with us about photo and art printing services.
We may collect contact details, order details, uploaded image files, file specifications, consultation notes, proofing choices, payment-related records, and limited technical data such as device or browser information. Where needed for print review, we also process the content of files submitted by customers.
We receive data from website forms, email communication, file uploads, appointment requests, payment interactions, and follow-up messages related to production or collection. We may also generate internal records from studio review, proof approval, and order status updates.
We may use session cookies, persistent cookies, and similar technologies. These may help with site functionality, security, remembering basic preferences, and understanding how pages are used. We do not rely on cookies to collect more information than is reasonably needed for those purposes.
We use standard cookie controls to support site operation and basic usage analysis. You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form submission, session continuity, or other functions needed for the website to operate properly.
We use personal data to respond to inquiries, review uploaded files, provide print consultations, prepare quotes, manage proof approval, produce and package orders, communicate status updates, process payments, maintain records, improve site performance, and meet legal or accounting requirements.
We may disclose data to service providers that support website hosting, communication handling, file processing, payment processing, order administration, or technical maintenance. These parties are expected to use the data only for the services they provide to us and to apply appropriate safeguards.
We may share personal data with public authorities, regulators, or other parties when disclosure is necessary to comply with legal obligations, protect rights, respond to lawful process, or address security or fraud concerns.
Subject to legal limits, you may ask us to access, correct, update, or delete certain personal data, or to object to or restrict some processing. Where processing is based on consent, you may withdraw that consent for future processing.
Requests should describe the data or activity involved so we can review them efficiently. If a request cannot be fully granted, we will explain the reason where required by law.
Personal data is retained for the period needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. If a change materially affects how we handle personal data, we will use a reasonable method to draw attention to it.
